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Overview & Training Portal Overview & Training
Portal

Portal

Overview & Training

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Portal Overview

The WCRA’s portal is used to securely exchange data with the WCRA once you have been granted access.

Portal Access

To obtain access for the first time OR to change your current access, click on the Request Access link below.

Once you are registered and provided access by the WCRA team, you can use the link below or any of the links on the home page to quickly access the site.

Portal General Training

Below is a collection of resources designed to assist our portal users with general navigation, usage tips, and best practices. These materials will help you make the most of your experience within the portal!

Claims Training: Claim Reporting

These resources are focused on reporting and managing claims, as well as submitting claim reimbursement requests. These guides are intended to support you in efficiently handling all aspects of the claims process within our portal.

 

Benefits of claims-related portal access: 

  • View details of member claims reported to the WCRA, including information on reimbursements paid and/or reimbursements due but not yet requested
  • Submit claims updates or request reimbursements
  • View serious injury guidebooks about medical and rehabilitation issues for spinal cord, brain, amputations, burn injuries, chronic pain, and home health care
  • Access member-selected retention limits
  • Access WCRA calculators
  • Send secure messages with attachments
  • Receive electronic notifications for scheduled claim updates and other claims-related correspondence

Claims Training: Loss Detection Reporting

These resources guide you through the loss detection data reporting process. They are designed to assist you in navigating the steps and managing your loss detection data efficiently within our portal.

Policy Training: Experience Rating Reporting

These resources guide you through the experience rating data reporting process, supporting the setting of your policy’s experience modification factor. They are designed to help you navigate the steps and ensure accurate, efficient data management within our portal.

Policy Training: Exposure Adjustment Reporting

These resources guide you through the exposure adjustment data reporting process, helping to accurately calculate your policy’s premium. They are designed to help you navigate the steps and ensure precise data management within our portal.

Previously referred to as the Policy “Annual Adjustment” process.

This new portal functionality will launch in early January 2025. Once more information is available, it will be posted here for reference.

Portal Frequently Asked Questions

If you are requesting access for the first time, use Request Access to apply.  Once approved, you will receive  a registration email from which you will create a password that will allow you access to those members you have been authorized to view 

Current employees of WCRA members (insurance companies or self-insured organizations) or entities-in-interest such as net-worth employers; and/or current employees of third-party administrators authorized to act on their behalf in specific designated roles.

In this field, please advise as to your purpose for needing access to the portal such as submitting claim updates, requesting reimbursements, viewing reported claims data, uploading claims listings as part of the loss detection process, etc.  If you know which specific member(s) you need access to, please indicate this also.   

  • If you are a current employee of a third-party administrator (TPA), you may not have been authorized to access the claims by your client, your individual profile needs to be updated, or there is not a current third-party authorization agreement on file with the WCRA. 
  • If you are a current employee of a member, your profile may need to be updated. 
  • If you change employers, you will need to resubmit a portal access application as your previous contact profile may have been removed.  
  • For all of the above situations, contact Member@wcra.biz or call 651-293-0999 for assistance. 

Use the forgot password link on the portal login screen. 

Contact Member@wcra.biz or call 651-293-0999

No, each portal user must have their own username and password.

Some Members outsource all or part of their WCRA reporting responsibilities to a third-party administrator (TPA)Members contracting with TPAs to work with the WCRA are required to complete a Third-Party Authorization AgreementThe agreement notifies the WCRA that a TPA is authorized to receive information and correspond with the WCRA on behalf of the MemberThe authorization also provides indemnification for the WCRA by a Member for any legal action that may arise out of or in connection with any violation of the Agreement by the TPA or its employeesThe form is available upon request from the member services department at Member@wcra.biz.   

Contact Member@wcra.biz or call 651-293-0999